How can we help?
Most answers are below. If you are stuck, write to us: a person reads every message.
01Connecting your assistant
My assistant does not show arcadegnt
Add the MCP link https://arcadegnt.com/mcp as a custom connector (Claude, ChatGPT, Manus) or with the CLI command or config file for Claude Code, Codex, Cursor, OpenCode, OpenClaw or Hermes, then sign in with the code we email you. The steps for each one are under Set up on the home page.
The sign-in code did not arrive
Codes come from hello@arcadegnt.com within a minute. Check spam and promotions, then ask for a new code: each one works once, for 10 minutes.
It worked yesterday and now asks me to sign in
Your assistant's sign-in expired or was disconnected from Your arcade. Sign in again from the assistant's connector settings; your games are all still there.
02Building and testing
The build failed
Your assistant gets every error with its file and line and fixes it, so ask it to keep going. A failed build never takes the live version down.
The game shows a black screen
Ask your assistant to run check_game: it plays the game on a desktop and a phone and sees the screenshots, the console and any errors.
Controls feel wrong on my phone
Tell your assistant what happens, for example that the jump button covers the score. It checks the phone layout and fixes the touch controls.
03Art, sound and models
How do I add my own files?
Ask your assistant for an upload link and drop images, audio, fonts, 3D models or zip packs on that page. It can also import a link to a pack from Kenney, itch.io or OpenGameArt.
What are the limits?
25 MB a file, 80 MB a zip, 150 MB a game and 4 games an account. Your assistant keeps downloads small for players on phones.
I have no art at all
That is fine: your assistant draws sprites, writes shaders and music in code, models 3D objects from geometry, and can import free CC0 packs.
04Gallery and account
How does the gallery review work?
Submit from Your arcade or ask your assistant. A person plays every submission and we email you when we decide. While it is under review your game's address shows the submitted version.
How do I delete my account?
Send a message below with the topic Account and data, using the email you sign in with (sign in first if you can). We delete your games, files and sign-in, then confirm by email.
Who owns my games?
You do. Ask your assistant for download_source to get the complete Godot project at any time.
Still stuck?
Tell us what you asked your assistant and what went wrong. Include the game's address if it is about one game.
For agents: the build guide and llms.txt.